Frequently Asked Questions
Everything you need to know about our premium culinary tools.
How should I maintain my high-carbon steel knives?
High-carbon steel requires extra care to prevent rust. Always hand wash and dry your knife immediately after use, and apply a thin layer of food-grade mineral oil if storing for an extended period.
Do you offer professional sharpening services?
Yes, SHARP Knife Shop offers professional whetstone sharpening for all types of kitchen knives. You can visit our store in person or use our mail-in sharpening service available on our website.
What is your return policy for culinary tools?
We offer a 30-day return policy for unused items in their original packaging. Please note that for safety and hygiene reasons, used knives or stones cannot be returned unless they have a manufacturing defect.
How long does shipping take within North America?
Standard shipping typically takes 3-7 business days depending on your location. Expedited shipping options are available at checkout for those who need their tools sooner.
Are your knives dishwasher safe?
No, we strongly advise against putting any professional-grade knife in the dishwasher. The high heat, harsh detergents, and movement can damage the blade edge and crack wooden handles.
Do you ship internationally?
Yes, we ship our premium cutlery worldwide. International shipping rates and delivery times are calculated at checkout based on your specific destination and local customs regulations.